Resolved: OpenAI – New ChatGPT Work threads cannot be created in the latest desktop app version

OpenAI: New ChatGPT Work threads cannot be created in the latest desktop app version. The incident has been resolved.

INCIDENT STATUS: RESOLVED
The incident has been confirmed by the operator’s official status page.

“We have released an updated version of the app with a fix for Linux, macOS and Windows. Users affected by the issue should update to the latest version.”

Status: RESOLVED   Last checked: 07. 10. 2026 13:55

What we know

New ChatGPT Work threads cannot be created in the latest version of the desktop app

Incident timeline

07. 10. 2026 07:45 – CONFIRMED
“We are investigating the issue. It affects version 26.1002.51308”

07. 10. 2026 07:55 – ISSUE IDENTIFIED
“We have identified the issue and are working on rolling back to the previous version.”

07. 10. 2026 11:30 – ISSUE IDENTIFIED
“We have identified the issue. We have released an updated version of the app for Linux and macOS. We are actively working on deploying a fix for Windows.”

07. 10. 2026 13:10 – ISSUE IDENTIFIED
“We are actively working on a fixed version of the app for Windows.”

07. 10. 2026 13:55 – RESOLVED
“We have released an updated version of the app with a fix for Linux, macOS and Windows. Users affected by the issue should update to the latest version.”

Sources

XNEWS updated this article during the incident. We state the cause of an incident only when it is confirmed by the operator or reliably supported by trustworthy sources.


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